The answer is behavioral targeting. Behavioral targeting is simply a method of customizing the content of ads shown to you, based on your past behavior online. The advertiser knows you’re interested in canine dental cleanliness because you searched on one of their network’s sites for ‘toothpaste for dogs’…

The advertiser keeps track of this and uses it to provide you with ads that you will find more relevant and useful. The upside for you is that ads become an actual useful tool for improving your quality of life. If you’re going to see an ad anyway, why not make it useful to you and your unique likes and dislikes?

As marketers, what excites us about behavioral targeting in advertising is that it is much more effective than standard display advertising. A recent study by the Network Advertising Initiative (NAI), and reported by eMarketer tells the story:

The study, which looked at ads run on member networks during 2009, showed that among users who clicked on a behaviorally targeted ad, 6.8% converted. That compared with only 2.8% of those who clicked on a run-of-network ad.

Behaviorally targeted ads are more than twice as effective! And they’re effective simply because they are simply more useful, thus more compelling, to the users.

So go ahead and buy that doggy toothpaste! That ad you see could be custom-tailored for you!

Here’s a great (and easy way) to fix that:

Solicit testomonials

Asking people for a few sentences about how satisfied they are with you, or why they continue to do business with you is a great way to get people thinking (thus talking) about what makes your company so great.

“But I already solicit testimonials”

If you’re already soliciting testimonials, we’ll share a secret to solicit testimonials that will turn a happy customer into a raving fan:

Time your solicitation right.

Every customer has a moment where they couldn’t possibly be any happier with your product or service. Marketing-types call this the “moment of maximum satisfaction”. It may be the first time they used your cleaning product and mopping the kitchen took half as long as it used to. It may be that someone used your tax software and saved $1,000 this year over last year.

Whatever that moment is, you need to identify it, and then ask for a testimonial immediately. This has two benefits:

First, you’ll have some great marketing material to use on your website, blog, radio ads, or other mediums. Countless studies show that testimonials from real, live, actual people are some of the most effective marketing tools available.

Second, you’re literally having people come up with a sales-pitch for your company in their own words! Then, you’re having them put pen to paper (or fingers to keyboard) and actually write it down! Your customers will be thinking long and hard about why you’re awesome, and then articulating it! From that moment on, they’ll have an “elevator speech” in the back of their mind.

Now imagine that a mom is talking to a friend, who is complaining about how long kitchen cleanup takes- or, an exasperated, overworked employee is complaining to a coworker about how much he owes in taxes this year. The mom and the coworker will have sales pitches ready to go when they are made aware that someone else needs your product or service.

It’s hard to imagine a more effective sales situation than this – and it’s as simple as paying attention to your customers and asking for a testimonial!

*Did we mention this method is FREE?!

Google recently added the ability to search by location to its ever-growing list of search-sorting options. This will be a groundbreaking shift for local business owners taking part in paid-search.

Consider the following scenario:

You’re a dry-cleaner serving a metropolitan city and its surrounding areas, including suburbs, 2 or 3 counties, and countless incorporated town names. If you wanted to only advertise to people living in those areas who are searching for the term “dry-cleaner”, you’d have to guess what else they might type in (as it relates to their location). If your shop is in the city limits, and your customers are j

ust across the county line, they may not see your paid-search advertising.

But thanks to the change Google recently made, it won’t matter anymore.

Now, Google knows where someone is (via their IP address) when they submit a search and can return results based on their location, even if they didn’t type a location as part of their search. So someone searching for “dry-cleaner” can see results local to them whether they typed in a city name, or not.

Studies consistently show that the more custom-tailored an ad is to a searcher’s specific situation, the higher the click-through rate. Which means better results for you and your business.

We’ll be keeping a close eye on location-based search and the exciting opportunities it brings with it.

After reading through the article, we realized that many of the principles driving these best practices are excellent principles for your business to follow in its online presence.

Here are a few of the best practices discussed and how they relate to an effective web presence:

Links should indicate where they will take the user.

People like to know where a road will take them before turning onto it. Think about how you would feel if you got on an interstate and followed the signs to Indianapolis, but at the end of your trip ended up in Dallas. Now, Dallas is a fine city, but it isn’t where you expected or wanted to go. That’s why it’s important to set proper expectations for your customers.

>Your website is the very first impression most people will get of your business. It’s important that what you present sets a realistic yet flattering expectation of your service or product offering.

Take a few minutes to look over your web site. Better yet, ask a few friends or colleagues to look at your site and tell you what they might expect. Then compare that to your real business offerings. Exercises like these can be invaluable to your business and the results you’re getting from your website.

Ensure Contrast – Links should stand out.

Are you truly standing out from your competition online? Ignoring colors and general layout, is your site all that different from your competition? Are you saying something different or more compelling than others?

Take a look through the lens of an outsider at a few competitors’ websites. If you aren’t sure your’s is standing out, take some steps to change that. It may be as simple as taking a look at what your company really does well and stating that boldly on your home page. Or perhaps it’s even as simple as stating exactly what it is that sets you apart. Don’t be afraid to tell your customers exactly why you’re the best!

Don’t Forget About Visited Links

Once your website has converted prospects into customers, make sure you don’t leave them out in the cold!

Many businesses think of their websites solely as a sales tool, or as a method for converting prospects. While this is a big part of an effective web presence, it isn’t all there is.

No matter how big or small, any company can benefit from offering some type of ongoing interaction with their customers. While there are many ways this ongoing interaction can positively impact your bottom line, one of the most compelling is maintaining top of mind positioning with your customers. If you can stay in touch with your best customers, you can turn satisfied patrons into raving fanatics!

Of course all of these ideas are based just around best practices in link styling on web pages. But it’s a great example of taking concepts from one arena and using them as inspiration for making a business or product better.

What inspires you to constantly improve?

Read on to find out how…

In the early days of digital marketing, online display advertising was virtually the only kind of advertising being used on the internet. As time went on, many sizes and formats have provided additional creative opportunities for advertisers looking to create awareness, build brand and generate response.  The problem for most small and medium sized businesses is that buying advertising on any one website provides minimal opportunity to reach their best prospects.

People spend enormous amounts of time on the Internet, but there isn’t one website they spend a majority of their time on.  This is a problem for online display advertising because space for such ads is generally sold by the individual websites. If you’re an advertiser, you simply don’t have the time to go to multiple websites and make deals to place ads individually on each one. And then of course, there is the need to design and develop compelling creative. This is where South Central Media provides a solution.

In addition to developing effective creative, South Central Media simplifies the media buying process by forging relationships with the largest advertising networks powered by Google and Yahoo in order to reach over one million websites that collectively reach 90% of all Internet users. Through a real-time auction process, online publishers bid to accept advertising from South Central Media clients. Layer on top of that the ability to target advertising based on user interests within a geographic area and you’ve got the most cost efficient way to buy online display advertising.